We generally do not accept returns unless the item is faulty/defective or not of an acceptable quality. Please refer to our Returns/Refunds page for further information.
You can place an order through our website, via phone call or email. Alternatively, you can visit us in store Monday to Friday.
We provide delivery to Sydney Metro areas. Please enquire for exact pricing and timeframes.
Yes, we offer freight recommendations and package your order for safe transportation, Australia wide. Please note we are not affiliated with nor organise any freight – only the packaging of orders.
Certainly! All products are available for collection from our West Ryde or Wilberforce Branch. Please see our locations page for more information.
We try our best to keep a satisfactory amount of product in stock. Customers will be advised if order quantities cannot be met, with a relevant lead time provided.
If collected from/Delivered by AHS: Please notify our staff at the time of receival for a replacement/exchange request to be made, free of charge. All damage incurred after collection/delivery is the customer’s responsibility and replacement products will be at the customer’s expense.
If freight by third party company: Unfortunately, AHS is not responsible for any damage once the order leaves our warehouses. We recommend selecting a freight company that offers insurance. Replacement orders can be lodged, but at the customer’s expense.
Customers can remit payment via phone call, credit card, online payment (website) or Electronic Funds Transfer (EFT).